Getting Started
How do I start playing?
Simply confirm your age (18+), choose a game from our homepage, and start playing! No account creation or downloads required.
Do I need to download anything?
No! All games run directly in your web browser. Just visit TrueMapleVale.com and start playing.
What are maple leaves?
Maple leaves are our virtual currency used for playing games. They have no real-world value and cannot be bought, sold, or exchanged for anything outside TrueMapleVale.
Playing Games
How do I increase my maple leaf balance?
Play games and perform well to increase your virtual balance. If you run low, you can reset your balance at any time.
My balance is low. What should I do?
Each game has a reset option that will restore your maple leaf balance. Look for the reset button in the game interface.
Is my progress saved?
Yes! Your maple leaf balance and game statistics are automatically saved in your browser and will be there when you return.
Technical Support
The game isn't loading properly
Try these steps:
- Refresh your browser
- Clear your browser cache
- Try a different browser (we recommend Chrome, Firefox, or Safari)
- Ensure JavaScript is enabled in your browser
I lost my progress
Progress is stored in your browser's local storage. If you cleared your browser data or switched devices, your progress may have been reset. Unfortunately, we cannot recover this data as it's stored locally for privacy.
The site looks broken on mobile
TrueMapleVale is optimized for mobile devices. If you're experiencing issues, try:
- Updating your mobile browser
- Rotating your device to landscape mode for games
- Clearing your browser cache
Account & Privacy
Do I need to create an account?
No! TrueMapleVale works without account creation. Your progress is saved locally in your browser.
What data do you collect?
We collect minimal data. Your game progress is stored locally on your device, and we use cookies only for essential functionality and analytics. See our Privacy Policy for details.
How do I delete my data?
Since all data is stored locally in your browser, you can delete it by clearing your browser's local storage or cookies for TrueMapleVale.com.
Safety & Responsibility
Is TrueMapleVale safe for my age?
TrueMapleVale is for users 18 years and older only. We verify age upon first visit.
Can I win real money?
No. TrueMapleVale is purely for entertainment. All currency is virtual and has no real-world value. You cannot win, earn, or exchange anything for real money.
I'm concerned about my gaming habits
We take responsible gaming seriously. Please visit our Responsible Gaming page for resources and support information.
Rules & Policies
What are the community rules?
Please review our Community Guidelines for expectations on behavior and conduct.
Where can I read your terms and policies?
All our legal documents are available in the footer:
Still Need Help?
If you couldn't find the answer to your question, please:
- Check our FAQs page for more common questions
- Visit our Contact page to reach out to our support team